Computer Network Support Specialists: A Vital Occupation

Computer Network Support Specialists: A Vital Occupation

Computer network support specialists are essential professionals who play a crucial role in maintaining and troubleshooting computer networks for organizations across various industries. These specialists ensure that computer systems remain functional, secure, and interconnected, allowing businesses to operate smoothly and efficiently.

Examples of Computer Network Support Specialist Tasks

Computer network support specialists undertake a wide range of responsibilities to ensure the effective operation of computer networks. Some common examples of tasks performed by these professionals include:

  1. Providing technical assistance and support to network users
  2. Installing and configuring network equipment, hardware, and software
  3. Monitoring network performance and troubleshooting issues
  4. Implementing security measures to protect network systems from potential threats
  5. Collaborating with other IT professionals to optimize network functionality

Educational and Training Requirements

To pursue a career as a computer network support specialist, individuals generally need to possess a strong technical background, and a combination of education and real-world experience. While specific requirements may vary, the following educational paths can lead to this occupation:

1. Associate Degree in Network Administration or a related field:

An associate degree in network administration or a similar discipline provides a solid foundation in network concepts, protocols, and troubleshooting techniques. It typically takes two years to complete and equips individuals with the necessary skills to enter the field.

2. Bachelor’s Degree in Computer Science or Information Technology:

A bachelor’s degree in computer science or information technology offers a broader understanding of computer networks and related technologies. This four-year degree program provides a more comprehensive education and typically covers additional areas such as programming, databases, and cybersecurity.

3. Certifications:

Obtaining relevant industry certifications can greatly enhance employment prospects for aspiring computer network support specialists. Certifications such as CompTIA Network+ and Cisco Certified Network Associate (CCNA) validate technical skills and demonstrate a commitment to professional development.

Career Progression and Entry into the Field

Within the field of computer network support, professionals can advance their careers through experience, continuous learning, and obtaining advanced certifications. While specific titles may differ between organizations, common career progression levels include:

  1. Entry-level Support Technician
  2. Network Administrator
  3. Network Engineer
  4. Network Architect

To start a career in this field, individuals can consider the following steps:

  1. Obtain a relevant degree or certification: Begin by acquiring the necessary education or certification to establish a foundation of knowledge and skills in computer networks.
  2. Gain practical experience: Seek entry-level positions or internships to gain hands-on experience in providing technical support and troubleshooting network issues.
  3. Pursue professional development: Continuously expand knowledge and skills through advanced certifications and attending industry conferences or workshops.
  4. Build a strong professional network: Networking with individuals already working in the field can provide valuable insights, job opportunities, and mentorship.
  5. Update your resume and apply for jobs: Tailor your resume to highlight relevant skills and experience, and begin applying for computer network support specialist positions.

In conclusion, computer network support specialists play a vital role in ensuring the smooth functioning of computer networks within organizations. By acquiring the required education, certifications, and experience, individuals can enter this field and progress through various levels, continually expanding their skills and expertise.

Computer Network Support Specialists Salary Data

Occupation Job Level Salary (US National Average) Salary (Washington-Arlington-Alexandria, DC-VA-MD-WV) Salary (Sioux Falls, SD)
Computer Network Support Specialists Level 05 $46,030.40 – $44,574.40
Level 06 $58,302.40 – $46,654.40
Level 07 $59,862.40 – $58,635.20
Level 08 $72,966.40 – $68,348.80
Level 09 $85,779.20 – $82,908.80
Computer Network Support Specialists Entry
Computer Network Support Specialists All levels $74,547.20 – $69,617.60 $90,771.20 – $78,145.60 $51,708.80 – $47,569.60
Full-time $75,816.00 – $71,302.40
Level 05 $46,467.20 – $44,928.00
Level 09 $85,051.20 – $82,555.20
Level 11 $110,136.00 – $103,625.60
Computer Network Support Specialists Time-based pay $75,691.20 – $70,678.40
All levels
Nonunion $51,708.80 – $47,569.60


Computer network support specialists are crucial for organizations in maintaining the functionality, security, and interconnectivity of computer networks. They provide technical assistance, monitor network performance, and implement security measures to protect networks from potential threats. To pursue a career in this field, individuals can obtain relevant degrees or certifications, gain practical experience, and continuously pursue professional development. By acquiring the necessary education, certifications, and experience, individuals can enter the field as entry-level support technicians and progress to higher-level positions. The salary for computer network support specialists varies based on the job level and geographical location. Overall, computer network support specialists play a vital role in ensuring the smooth operation of computer networks within organizations.