Occupation Overview: Insurance Claims and Policy Processing Clerks
Insurance claims and policy processing clerks are responsible for processing and verifying insurance claims, reviewing policies, and communicating with clients and insurance providers to uphold and process insurance policies. Job seekers interested in this profession can seek entry-level positions that offer opportunities to gain experience, learn new skills, and progress in their careers.
The Role of Insurance Claims and Policy Processing Clerks
Insurance claims and policy processing clerks collect and process information required to uphold and process insurance policies. Their work involves various duties such as reviewing insurance claim forms, analyzing claims to determine if they are valid, and communicating with clients and insurance providers, among other things.
Qualifications
The minimum education requirement for this occupation is a high school diploma and basic computer knowledge. However, some employers prefer an associate or bachelor’s degree in business or insurance. The essential skills required for this job position include strong organizational and communication skills, attention to detail, and knowledge of relevant office software.
Levels and Progression
Insurance claims and policy processing clerks can progress to senior or supervisory levels depending on their experience, skills, and education. With more years on the job and in-depth knowledge, they may also become underwriters or appraisers.
How to Get Into the Field
The insurance industry relies heavily on claims and policy processing, creating job opportunities in both small and large insurance organizations. Job seekers can search for open job listings on job board websites or visit websites of specific insurance providers. Many companies also offer internships or apprenticeships to gain experience and build professional networks.
Salary Data for Insurance Claims and Policy Processing Clerks
The salary data for this occupation varies based on job level, union status, and full/part-time status. The impact of union status on this profession is significant, with unionized workers earning an average of $50,107.20 compared to non-union workers who earn an average of $47,777.60. There is also a difference in pay between full-time and part-time workers, with full-time workers earning an average of $47,320.00 and part-time Level 06 workers earning an average of $75,067.20. The geography of where the job is located also plays a role in determining salary.
Overall, insurance claims and policy processing clerks play an important role in the insurance industry and their salaries vary depending on geography, job level, and union status.
Conclusion
Insurance claims and policy processing clerks are responsible for the essential functions that support and provide service to clients in the insurance industry. Job seekers can seek entry-level positions in small and large insurance organizations, and progress into senior or supervisory roles. It is an occupation that requires attention to detail, good organizational and communication skills, as well as a strong customer service orientation.
Data Table:
| Job Level | National Average Salary (Time-Based Pay) | National Average Salary (Incentive-Based Pay) | Union Average Salary | Non-Union Average Salary |
|———–|—————————————-|——————————————–|———————|—————————|
| Entry | $40,684.80 | Not Available | Not Available | Not Available |
| Intermediate | $47,756.80 | Not Available | Not Available | Not Available |
| Experienced | $57,532.80 | Not Available | Not Available | Not Available |
| Level 03 | $37,252.80 | Not Available | Not Available | Not Available |
| Level 04 | $41,641.60 | Not Available | Not Available | Not Available |
| Level 05 | $47,756.80 | Not Available | Not Available | Not Available |
| Level 06 | $57,283.20 | Not Available | Not Available | $75,067.20 |
| Level 07 | $60,860.80 | Not Available | Not Available | Not Available |
| Not able to be leveled | $50,710.40 | Not Available | Not Available | Not Available |
| Full-time | $47,320.00 | Not Available | $50,107.20 | $47,777.60 |
| Part-time Level 06 | Not Available | Not Available | Not Available | Not Available |
| Part-time Entry | $41,870.40 | Not Available | Not Available | Not Available |
| Time-based pay | $46,612.80 | Not Available | Not Available | Not Available |
| Incentive-based pay | $65,353.60 | Not Available | Not Available | Not Available |
| Sacramento-Roseville-Arden-Arcade, CA | Not Available | $66,955.20 | Not Available | Not Available |
| Alabama | $36,004.80 | Not Available | Not Available | Not Available |
The above table shows the national average salaries for insurance claims and policy processing clerks according to job level, union status, and full/part-time status.
